Discovering my Support DNA

When I first came to Acquia Support I heard lots of talk about “Support DNA”, the ability, desire, and drive to help people surmount issues. Given my career trajectory in highly-technical fields, I had some nagging doubts whether I had “Support DNA,” or not.

But one particular support case changed my whole view of myself...

The Other Side of the Camera

My daughters and I just visited the Ecotarium, in Worcester, MA. It was fun for my daughters to take part in the Great Pumpkingfest, but for me the trip turned out to be much more important.

www.crotown.com is upgrading

I am upgrading the site to Drupal 7 shortly. A blog post is coming on the last project of Cronen-Townsend Consulting, which I just checked out at the Ecotarium in Worcester, MA. And I plan to bring back the recent tweets block. Things are in the works....

crotown.com returns

After a break traced to losing a credit card right before having an excellent summer vacation, I'm proud to announce the return of my website crotown.com. The first site to return here was msct.crotown.com which my wife needed to be up at the start of the school year, since she uses it to teach the kids of Greenfield about using computers.

My postings will be rare, due to my employment at Acquia, but I am glad to have my web presence back!

RealChat 7.x-1.0-beta2 Release

I just made a release of the RealChat Module on Drupal.org that is fully compatible with Drupal 7.0. Due to a small change in Drupal 7 core before release, RealChat 7.x-1.0-alpha2 developed an error in detecting user picture use on the Drupal site that caused it to crash when you hit the "Chat Now!" link. The new release no longer has this problem and is now recommended for Drupal 7.

The Importance of Preserving Context in Web Development

This morning, when I got down to the particular work task at hand for Imbee, I switched to Eclipse and found it stopped at a breakpoint I had set when debugging a certain crucial issue in my local copy of imbee.com. This was exactly my context from last night.

Steve joins imbee.com

I am excited to announce that I have joined imbee.com as a full-time employee, as of today. Imbee.com is a secure social network for kids, and I will be helping grow imbee's technology platform, which is based on Drupal.

Western Massachusetts Drupal Camp

The Western Massachusetts Drupal Group, is sponsoring a Drupal Camp to be held Jan. 22, 2011 at UMass Amherst's modern two-year-old Integrated Science Building.

This site is in a cloud

This site, along with all others in the crotown.com domain, is now on a Rackspace Cloud Server.

A Smooth Transition for Boston Review

[This article describes, in overview, two recent migrations Cronen-Townsend Consulting carried out for Boston Review(BR).]

In order to host their upcoming OpenPublish-based site, BR started renting a Rackspace Cloud Server two months ago. This server will become the server for the new BR site, allows efficient changes to site structure, and can be scaled-up easily to support both their growing average needs and any anticipated spikes in traffic.

But their contract with their previous hosting provider expires on Nov. 31, 2010 and involves a two-year commitment. So, when the new web site was not yet ready to take over in early November, the decision was made to let the old contract lapse and port the old site to the new server. This solution avoided entering another two-year hosting contract to cover the time until the new site is completed, but created a new technical challenge: moving the current site to the new host, so that their site would continue to function (on the new host) when the contract for the old host expires a couple days from now.

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